Uber Commercial Account Manager year FTC 

United States, West Virginia 

411804267

In this role, you’ll build strong, lasting partnerships with restaurants, using your strategic mindset and analytical skills to help them thrive on our platform. You'll play a key role in optimizing performance, unlocking new opportunities, and shaping the future of food delivery in your region.

What You'll Do:

• Take complete ownership of your restaurant portfolio and drive the business and operational performance
• Increase adoption of Uber Eats' products across your restaurant portfolio (eg Ads and Offers investment)
• Build long-term relationships with the restaurant partners and deliver exceptional customer service experiences
• Drive on-the-ground knowledge and context about the territory you operate into the wider Uber Eats team
• Cross-functional collaboration, wherein you will work closely with various team members to identify high-potential partnerships and improve the experience right from the first pitch to the first trip
• Solve complex issues by ensuring our customer service is prioritized and solved efficiently
• Act as an ambassador for the mission, brand, and product of Uber Eats

What You'll Need:

• Minimum 1 year of validated experience in Account Management/Sales or any customer-facing roles
• Ability to influence various audiences both internally and externally using strong verbal and written communication
• Ability to adapt to a constantly evolving fast-paced environment
• Highly responsive and data-oriented attitude, able to take the initiative and maintain high-quality relationships with all kinds of partners
• Understanding the customer needs and overcoming any challenges the business may face
• Project management and a problem-solving demeanour to adjust to the autonomy of the role

Preferred Qualifications:

• Advertisement/Marketing experience
• Customer service experience
• Food & Beverage experience

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .