JPMorgan Lead Software Engineer - ServiceNow 

United States, Ohio, Columbus 

410388138

Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Develops secure high-quality production code, and reviews and debugs code written by others
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
• Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering* concepts and 5+ years applied experience
• Experience using ServiceNow platform, with demonstrated expertise in at least 2 ServiceNow modules
• Extensive knowledge of best practices in the ServiceNow platform. Experience should span writing custom widgets, tool navigation, configuration and scripting
• Experience implementing business rules and scripts, including client scripts, fix scripts, schedule jobs and inbound and outbound API integrations (REST)
• Proficient in scripting languages (JavaScript, Glide scripting) and front-end technologies (HTML, CSS, Angular).
• Ability to lead a team of developers, fostering a collaborative and innovative team environment.
• Strong communication skills should be able to clarify requirements with stakeholders and well as work collaboratively with the team.
  

• HR Service Delivery, ITSM or Workplace Services experience
• Service portal experience
• ServiceNow Certifications
• Knowledge of the ServiceNow data model (including task hierarchy, CMDB, user, groups and roles, data relationships) or other relevant data modeling exposure.
• Familiarity with modern front-end technologies
• Exposure to cloud technologies