Amazon ProServe Area Delivery Leader Associate Consultant A2C 

United States, New York, New York 

410244480

Key job responsibilities
As an experienced Professional Services Delivery Leader, you will be responsible for:
•Leading and managing the Area Shared Delivery Team, overseeing Delivery Practice Managers (DPMs) and their teams
•Ensuring delivery of best-in-class solutions for customers and partners, meeting and exceeding satisfaction targets
•Driving business development initiatives and provide portfolio guidance and oversight
•Collaborating with ProServe Account Executives to identify and define customer business outcomes
•Managing the Area P&L, optimizing team growth, performance, and utilization
•Serving as an escalation point for Sales and Delivery teams, engaging in pre-sales, in-flight projects, and post-implementation reviews
A day in the life
In this role, you will be a part of leading and building our complex and ambitious “Associate to Consultant” (A2C) SDT, as well as elevating the technical execution and delivery of your team of early-in-career Associate Consultants. Our A2C team hires early-in-career technologists, including recent graduates, and providing training, coaching, and mentoring to develop them into productive, customer-facing technical consultants. Associate Consultants in the practice may include specialists in Infrastructure, Application Development, DevOps, Data, and Security.

•10+ years in IT and/or Management Consulting/Services, with at least 5 years in a senior leadership or people leader role
•Experience leading cloud transformation projects
•Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
•Experience recruiting, onboarding, training, mentoring, and/or staffing consultants or other customer-facing professionals;

•Excellent communication, presentation, and negotiation skills with the ability to build and maintain C-level client relationships
•Advanced knowledge of AWS services and cloud computing trends
•Strong people management and performance management skills
•Proficiency in financial analysis, contract management, and risk management
•Ability to navigate complex stakeholder relationships and drive change
•Strategic thinking and decision-making capabilities in ambiguous environments
•AWS certifications, Project Management certification (PMP, PRINCE) and/or Agile (e.g., APM, CSM, PMI-ACP, SAFe SM, CSPO) certification