Microsoft Azure Cloud Solution Architect 

United States 

409817349

Required Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
• OR equivalent experience.
• 3+ years experience indeveloping, debugging, performance tuning and supporting any of the following:

o Dev Ops and knowledge of Azure Web Apps/App Services, Web Application Firewall, Azure PaaS, Service Fabric, Azure App Services

o AKS, Key Vault, Managed Service Identity, Azure AD App Authentication/OAuth

o Kubernetes Services/Containers

o API Management, API Connections

o Logic Apps/Function Apps

o Notification Hubs

o C#, .NET Framework/.NET Core, Java, Python or related

• Experience with troubleshooting, configuring and supporting Network and Hybrid scenarios
• Experience using trace analysis, debug skills, source code, and other proprietary tools, to analyze problems and develop solutions to meet customer needs; this may involve writing code

Additional or Preferred Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
  • OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
  • OR equivalent experience.
• 4+ years experience working in a customer-facing role (e.g., internal and/or external).
• Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
• Experience in systems management, network operations, software support, IT consulting, or related roles.
• Experience with client/server, networking, and internet technologies fundamentals.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

• Plan and deliver proactive and reactive support including onsite presence as needed (post Covid restrictions).
• Work within a larger virtual account team to strengthen customer relationships and work on mobile-first, cloud-first strategies for immediate and long-term service delivery plans.
• Identify and manage goals and opportunities across Azure IaaS to improve customer solution health, performance, and availability.
• Drive and participate in proactive delivery management, spot performance issues, analyze problems, and provide solutions to meet customer needs.
• Work with support teams, account teams, product engineering teams and other stakeholders to ensure a streamlined customer experience.
• Apply lessons learned for continuous process and delivery improvement for the customer.
• Engage in meetings with customers and account teams to articulate service offerings.
• Share and gain knowledge through communities.
• Contribute to on-call rotations to ensure a high quality of service for the critical incidents created by Support for Mission Critical customers.

Other

• Embody our and