Capital One Senior Manager Project - Knowledge 

United States, Virginia, Arlington 

409572079

General Responsibilities:

• Designing, developing, and managing the end-to-end delivery of a variety of large-scale knowledge management strategies simultaneously in a complex dynamic environment, working with partners and stakeholders to deliver efficient, clear, standardized, targeted, and effective developer knowledge assets

• Developing deep understanding of the strategic intent of the work, effectively identifying opportunities, mitigating risks, and resolving challenges across teams in order to manage, inform, and influence outcomes

• Putting structure in place around planned initiatives and revising needs to meet changing requirements

• Proactively keeping manager, team, and stakeholders informed through consistent qualitative and quantitative reporting and socialization frameworks and timelines

• Owning the timely delivery of key milestones and initiatives and providing strategic direction to partners, peers, and direct reports

• Leveraging problem solving and influencing skills to ensure project plans deliver on intent and validating efficacy with qualitative and quantitative metrics

• Building relationships and collaborating cross-functionally with partners and senior leaders to provide strategic and tactical change management expertise to more effectively meet business objectives

• Leading, coaching, and developing a team of project and process management associates

• Influencing the roadmaps of internal products and tools that can accelerate or expand delivery of team goals, like adding capabilities or reducing friction for our partners and users

• Measuring the effectiveness of results delivered and develop insights from metrics and research to inform our team’s perspective and validate or evolve best practices

• Creating persuasive communications clearly representing complex subject matter to influence and inform decision makers

• Openly and actively contribute as a member/partner to the broader Delivery Experience and Enterprise Platform Tech organizations

• Keep current on the business' strategic goals, performance, and audiences in order to develop and implement effective change management campaigns

Basic Qualifications:

• Bachelor’s Degree or Military experience

• At least 8 Years of Project Management experience

• At least 2 years of experience with knowledge management

• At least 2 years of people management experience

Preferred Qualifications:

• Masters / MBA degree

• 9+ years of Project Management experience

• 2+ years of People Management experience

• 3+ years of knowledge management experience

• 3+ years of people management experience

• PMP, Lean, Agile or Six Sigma certification

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.