Amazon Data Center Operations Manager BOM North DCO 

India, Maharashtra, Mumbai 

40778933

About You:About The Role:
As a Data Center Manager in ADSIPL, you will get to manage the world’s largest Cloud Computing Infrastructure in India. We encounter interesting, challenging & complex problems every day, being a technical manager in ADSIPL means that you can innovate to solve these issues and help drive Operations Excellence in all areas of your role.Your day job at ADSIPL will include (but not limited to):
- Maintaining existing co-located and in-house Data Centers
- Helping build and bring online new Data Centers- Assisting & managing relationships with external vendors & contractors- Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers
- Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes
- Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.People Management.
As a successful candidate you will have managed a team of at least 5 individuals, over a period of at least 2 years. You will be able to demonstrate how you have continued to improve performance of an existing team along with displaying skills in creating or growing a team. Experience managing both high & low performing employees will be of advantage along with conflict management.Incident Management.
You will have a lot of experience dealing with high severity situations, show a clear understanding of the wider blast implications of any issue/outage and potential consequences of differing outcome scenarios. You will also have experience in Change Management & Fault Management.Vendor Management.
An Amazon, the DCM has to deal with vendors, third parties, contractors & security companies. You will be able to prove you have experience dealing with external parties and be able to display incidents of both problem & conflict management when dealing with same.Process Improvement.
You will be able to demonstrate an ability of taking both a good working process & a bad process and improving. You will have experience in processes mapping, implementing remediation steps and how this affected the overall business you were working in. Experience in Kaizen/Lean/Six Sigma is preferableHealth & Safety.
Health & Safety should be at the forefront of every DCMs mind. Managers should be able to positively influence the Safety culture of the Data Center organization.Key job responsibilities

- An engineering degree or equivalent
- 7+ years of relevant engineering experience managing large scale services
- 7+ years of relevant experience in DC Operations,IT Operations or similar roles
- 3+ years building & managing strong, successful technical teams in a similar culture
- Incident Management Experience
- Vendor Management Experience
- Process Improvement Experience
- High degree of organization and detail-orientation
- Excellent written and verbal communications skills
- Proven track record of success in delivering complex projects
- Prior ownership of the operation of a mission-critical team and/or product
- Ability to consistently deliver results despite competing priorities and distractions
- Security and Health & Safety awareness

- Technical depth to pass at least one of our Network Engineer, Systems Engineer or Developer Support Engineer skill set
- Project Management Experience
- Extensive OE and or Agile experience
- Capacity planning and budgetary experience.
- Experience in Kaizen/Lean/SixSigma is preferable
- Change Management & Fault Management