Amazon Data Center Technician Operations DCO 

India, Maharashtra, Mumbai 

634810036

Data Centre Operations Tech
ADSIPL offers an exciting, dynamic and challenging environment encouraging creativity and personal development while maintaining AWS computing environments in a secure, scalable, and cost-effective manner.This role is a unique opportunity to work in some of the most cutting edge data centers in the world. ADSIPL’s data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in India.There is never a dull moment as each day presents itself with different challenges. Some of the key responsibilities you will undertake are:Problem Solving: Maintain a high level of system reliability by prioritizing and resolving trouble tickets efficiently, these include:
· Escalation point and technical troubleshooter for all Systems and Network hardware problems
· Deep diving into Linux server issues
· XEN service virtualization troubleshootingTechnical: Troubleshoot technical issues on various platforms ranging from Systems through Networking to Power/Mechanical
· Remediation of physical layer outages, both Systems & Network
· Remediation or recovery of physical power issues on racks
· Participate in Data Center power & cooling eventsOperations: Meet 24x7 On-Call requirements and response during shift rotations.
· Install & configure racks of hosts in line with internal SLAs
· Triage & resolve trouble tickets for all devices in your region
· Data Center point of contact for all High Severity issues
· Physical replacement of server and network device parts
· Ensure correct rotation of parts & spares
· Help define metrics to increase our customer uptime
· Enforcing Security Best Practices at ADSIPL
· Interact with third party vendors & contractors
· Contribute ideas to improve operational efficiency
·
Project Management:
· Participate in and deliver on a number of high impact small to mid-scale projects
· Participate in internal team meetings at ADSIPL for metric analysis and project status updates
· Help build the world’s largest Cloud infrastructure in IndiaMentoring: Share knowledge and help educate less technical staff on the best practices related to all service owner issues
Key job responsibilities
A Data Centre Operations engineer may be the primary point of contact for internal customers. There is never a dull moment as each day presents itself with different challenges. Some of the key responsibilities you will undertake are:• You will troubleshoot technical issues on advanced hardware, ranging from servers, storage and networking devices
• You will maintain a high level of system reliability
• You will remove customer constraints for IT Infrastructure capacity hosted in AWS Data Centers, engage in physical data center activities
• You will participate in projects to enhance operational efficiencies with opportunities to share experiences and knowledge with our global network of technical experts.
• You will share knowledge and train less technical staff on the best practices related to all service owner issues
• You will contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews
• 24/7 on-call requirements and shift rotationsAbout the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSWork/Life BalanceInclusive Team CultureMentorship and Career growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications· Solid Understanding of Linux/Unix Administration
· Server Hardware Troubleshooting experience
· Server Booting: POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID
· Some Experience with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies
· Network Hardware: Copper and Optical Fiber Cabling, Switches, Routers
· Strong Communication Skills
· Passionate about IT infrastructure and hardware!* This position also has a physical component requiring the ability to lift & rack equipment up to 20kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.
* This role involves covering 24x7 shift rotation

· Remote Access: Console routers, IPMI, BMC
· Network Equipment Installation and Configuration
· Cisco IOS, NX-OS, JunOS
· Redundancy: Power feeds, ATS, Server Hardware, RAID, Network Connectivity
· Data Center Operations: Inventory Management, Hot/Cold Aisles, Security
· Participated in Project Management
· Experience or Knowledge of AWS products: EC2, EBS, S3 etc.
· Scripting: Bash, Python, Perl, Ruby (or programming languages)