JPMorgan Trading Services Associate 

United States, Massachusetts, Boston 

404893158

Job Summary:
As a Trading Services Associate in the Global Trading Services team, you will investigate inquiries, monitor trade execution flows, and perform trade reconciliations. You will gain a fundamental understanding of our trading platforms and systems, providing and communicating solutions effectively in person, by phone, and by email.

Job Responsibilities:

• Provide end-to-end trade flow support across all product channels globally.
• Monitor ongoing support needs to address changes and gaps.
• Drive continuous improvement efforts while reducing risk across all touch-points in the trade path.
• Ensure the accurate and timely escalation and resolution of all inquiries.
• Address ad hoc queries from operations, technology, and the front office.
• Facilitate training for new application users.
• Work with the business, technology, and operations to determine priorities, schedule releases, and detail requirements for future enhancements/products.

Required Qualifications, Capabilities, and Skills:

• 2+ years of financial industry experience.
• In-depth knowledge of Excel, PowerPoint, and Internet technologies.
• Highly disciplined, a self-starter, and the ability to execute on assignments independently.
• A team player who demonstrates work ethic and consistently demonstrates a high level of professionalism.
• Attention to detail with superior written, verbal, and problem-solving skills.
• Excellent organizational and time management skills.
• Ability to communicate with all levels within the Line of Business.
• Strong capacity for operating in a flexible, dynamic environment where creative and strategic thinking is required.

Preferred Qualifications, Capabilities, and Skills:

• Experience in a fast-paced, high-pressure environment.
• Ability to adapt to changing priorities and manage multiple tasks simultaneously.
• Bachelor’s degree strongly preferred.