Citi Group Implementation Management Senior Manager - C13 WILMINGTON 

United States, Florida, Jacksonville 

404200840

Responsibilities:

Must be willing to support on-call rotation and release deployment activities.

Analyze and respond to production issues in a timely manner.

Prepares, maintains, and submits clear and concise activity/progress reports and time recording/management reports.

Assesses project risk potentials and discover potential problems before they occur.

Applies a proactive approach in routinely tracking the project participant progress against project goals.

Defines, teaches, and enforces the use of good project management practices such as techniques in resolving complex, interdependent activities into tasks and sub-tasks that are documented, monitored and controlled.

Identifies and where required amends the approach to the context and constraints of each project.

Possess the knowledge, skills and experience to be able to recognize when problems surface or potential problems are looming.

Articulates problems, bring the right people together to solve problems and know when the problem has been properly addressed and closed.

Promotes partner involvement through effectively communicating project status upward and to the Client.

Applies lessons learned from recent projects to future projects.

Proactively follows escalation and change control processes.

Owns all management reports on a given engagement.

Qualifications:

6-10 years of project management experience – preferably from a mortgage or financial services environment

PMP certification strongly preferred, Six Sigma a plus.

Knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics.

Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis.

Manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk.

Manage client expectations, anticipates operational and tactical risks and tracks them; clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to immediate manager where required.

Proficient in MS Office applications, MS Project, VISIO, Adobe Acrobat Professional.

Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars.

degree, Master’s degree preferred

Anticipated Posting Close Date:

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