JPMorgan Salesforce Marketing Cloud Builder-Senior Associate 

United States, Delaware 

403621947

Job Responsibilities:

• Design and execute marketing campaigns within Salesforce Marketing Cloud to ensure a unified and seamless customer experience.
• Develop and optimize customer journeys using Journey Builder, ensuring personalized and seamless experiences for our customers.
• Design and code responsive HTML email templates for effective communication with customers.
• Collaborate with Marketing teams and other stakeholders to ensure timely execution of marketing communication across channels.
• Develop and implement a marketing automation processes to streamline repetitive tasks and improve overall efficiency.

Required qualifications, capabilities and skills:

• Bachelor’s degree in a relevant field (e.g., Information Systems, Information Technology, Computer Science).
• Proven experience working with Salesforce Marketing Cloud and Segment or CDP platforms.
• Expertise in utilizing Journey Builder to create seamless and engaging customer experiences.
• Strong experience in designing and coding responsive HTML email templates for optimal display across devices.
• Comprehensive knowledge of industry best practices in designing and implementing omni-channel journeys.

Preferred qualifications, capabilities and skills:

• Experience working in an Agile environment and with Agile project methodologies.
• Ability to develop comprehensive technical/functional documentation and establish best practices documentation and user guides.
• Strong problem-solving skills and ability to work under pressure with tight deadlines.
• Excellent communication skills and ability to collaborate effectively with cross-functional teams.
• High energy and solutions-oriented individual with a proactive approach to challenges.