Sap Ns2 Vp Cloud Infrastructure Operations jobs at Sap in United States, Virginia

EXPECTATIONS AND TASKS

This is a customer facing role where you will support the sales teams during the entire cycle of a Cloud deal. Following are the key tasks that this role will perform:

• Present in detail technical and operational aspects of the RISE with SAP Private Cloud.
• Present the requirements and value proposition for SAP private cloud on hyperscalers like Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP).
• Conduct technical assessment workshops with customers to define the future cloud architecture and plan the migration roadmap together with partners, System Integrators, and or SAP Professional Services.
• Guide customers on non-functional capabilities such Business Continuity, Cybersecurity & Compliance, Networking, Technical Operations, and service consumption.
• Work with other teams within the Customer success board area to generate pricing and provide ongoing deal support to sales teams.
• Own the technical discussions with the customer and act as the orchestrator of experts to obtain expertise from the SAP delivery organization as required.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

• Bachelor’s / Master’s degree in Engineering or Computer Science, Business Administration required from an accredited university.
• High proficiency in customer communications and presentations is required.
• High proficiency in the SAP product portfolio, offerings, and industry solutions.
• Good understanding of SAP solutions (releases, platform interdependencies etc.).
• Good understanding of operational aspects (Application and Technical) of SAP solutions in a cloud environment.
• Good understanding of capabilities of at least one Hyperscaler (AWS; MS Azure or GCP).
• Ability and willingness to be part of a global team of Cloud Architects.
• Willingness to undertake customer related travel on short notice.
• Fluency in English is a MUST, other language(s) will be an asset.

WORK EXPERIENCE

• 8+ years of customer facing SAP Consulting experience.
• 8+ years of solution design, enterprise architecture and or SAP implementation.
• Experience in a customer facing pre-sales role is an advantage.
• Experience and/or certification(s) with IaaS Providers (AWS, MS Azure or GCP) and data centres is a big advantage.
• Cybersecurity & Compliance expertise.
• SAP Application Lifecycle Management and or SAP Operations.
• ITSM, Service Design & Delivery.
• SAP HANA and S/4 HANA skills would be very helpful.

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Job Segment:Pre-Sales, Architecture, Cloud, ERP, Sales Support, Sales, Engineering, Technology

What You’ll Do

As a CSM within the SAP Academy for Customer Success, you will be responsible to:

• Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your CSM team, that enhances your support in the CSM role, a critical customer-facing function within our dynamic Customer Success board area.
• Immerse yourself in multi-dimensional, experiential learning with a focus on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
• Enhance skills around your solution portfolio, managing customer retention, and driving value realization.
• Receive onboarding in your local market with on-the-job training and mentoring by a senior CSM professional in the field. You will have the opportunity to work both behind the scenes and directly with customers.

CSM focus areas:

SAP Finance & Spend Management (F&S)– Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency.

• S/4HANA Finance
• Finance & Quote to Cash(Q2C)

We win with inclusion

Dallas
Fort Worth

What You’ll Do

As a CSM within the SAP Academy for Customer Success, you will be responsible to:

• Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your CSM team, that enhances your support in the CSM role, a critical customer-facing function within our dynamic Customer Success board area.
• Immerse yourself in multi-dimensional, experiential learning with a focus on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
• Enhance skills around your solution portfolio, managing customer retention, and driving value realization.
• Receive onboarding in your local market with on-the-job training and mentoring by a senior CSM professional in the field. You will have the opportunity to work both behind the scenes and directly with customers.

CSM focus areas:

SAP Finance & Spend Management (F&S)– Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency.

• S/4HANA Finance
• Finance & Quote to Cash(Q2C)

We win with inclusion

Houston

Main Responsibilities:

• Lead and delivery Finance or Logistics Workshops for SAP data migration projects
• Define solution approach and business blueprinting for data migration projects
• Act as a team lead / Finance Architect / Logistics Architect and support respective manager(s) in people development tasks
• Develop and deliver detailed plan of data migration implementation & define detailed blueprint for migration requirements
• Assist in the development of the overall project plan (scoping process) as well as individual work plans; acting as liaison with client for troubleshooting (investigates, analyses, and solves software problems)
• Support the internal GCE team with pre-sales support, spot consulting and internal projects and commit to the success of customers, partners, colleagues, and SAP
• Identify, extract, and share knowledge assets from SAP S/4HANA projects with the internal DMLT team

Qualifications:

• 10 + years consulting experience with at least 3+ years in SAP Finance and/or SAP Logisitics.
• 3 + end-to-end S/4 HANA Finance/Logistics implementations
• Expertise in Finance/Logistics Best Practices including demos and test scripts
• Expertise in configuration and implementation
• Expertise in ABAP programming and debugging
• Integration of Finance, Logistics, and other SAP solutions
• Experience in SAP S/4HANA Data Migration in the areas of Finance/Logistics.
• SAP Project Management Experience
• Strong written, verbal communication and presentation skills; ability to present and discuss strategies and technical information in a manner that establishes rapport, persuades others, and establishes understanding for technical and non-technical audiences
• Ability to estimate the financial impact of various solution architecture alternatives
• Proven experience with delivering services in a remote environment with various key stakeholders and various remote teams.
• Proven expertise and commitment to knowledge management and mentoring
• Experience with license and services pre-sales activities
• Bachelor’s Degree in Logistics/Finance/Accounting/Computer Applications or Certified Public Accountant or Certified Management Accountant.

We win with inclusion

Washington DCJob Segment:Architecture, Pre-Sales, Data Conversion, CPA, Accounting, Engineering, Sales, Data, Finance

What You’ll Do

As a CSM within the SAP Academy for Customer Success, you will be responsible to:

• Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your CSM team, that enhances your support in the CSM role, a critical customer-facing function within our dynamic Customer Success board area.
• Immerse yourself in multi-dimensional, experiential learning with a focus on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
• Enhance skills around your solution portfolio, managing customer retention, and driving value realization.
• Receive onboarding in your local market with on-the-job training and mentoring by a senior CSM professional in the field. You will have the opportunity to work both behind the scenes and directly with customers.

CSM focus areas:

SAP Finance & Spend Management (F&S)– Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency.

• S/4HANA Finance
• Finance & Quote to Cash(Q2C)

We win with inclusion

San Jose
Palo Alto

Candidate(s) will be required to work 3 days a week in office/client site as per our Pledge to Flex return to office policy

What You’ll Do

As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible to:

• Successfully complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP.

• Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.

• Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.

Solution areas focus:

What You Bring

• 2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/ solutions, and customer-facing skills.

• Technical and business process knowledge, combined with strong complex problem-solving skills, to support solution delivery and operational efficiency through hands-on experience with relevant technologies and industry-standard tools.

• A cooperative and productive approach to working relationships, internally and externally.

• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.

• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.

• A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.

• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.

• Proficiency in English to engage with our global network

We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.

During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.

We win with inclusion

Chicago

Three reasons to intern at SAP

1. Culture of collaboration : meet with mentors, make new friends across the globe, and create a thriving personal network.
2. Project-driven experience : gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
3. Gain visibility : with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.

What you’ll do

Duration: 12 months + possible prolongation until the active, full-time student status criteria is met

Time schedule: min. 24 hours/week (available schedules: 24 / 32 / 40)

• Supporting the processing of the Mission Control Center, Critical Incident Management EMEA team daily inbound
• Provide a globally accessible escalation point for existing customer incidents
• Fill in any process gap to ensure consistent and reliable processing of critical customer incidents
• Ensure visibility to our customer and internal stakeholders into any associated action plans for resolution toward critical customer incidents
• Participate in internal projects driven by internal requirements
• Communicate with SAP internal stakeholders via phone and chat, sometimes email

What you bring

• Enrolment as an active, full-time student (Bachelor or Master) in technology, business, or equivalent work experience in related field preferred

• Advanced English
• Basic knowledge in one business/technology area
• Basic experience dealing with IT and standard software (MS Office, Teams...)
• Knowledge in the everyday use of AI, with a focus on business process analysis
• Customer focus and communication skills (oral/written)
• Problem solving/analytical skills
• Flexible approach to working in teams as well as environment

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