JPMorgan Digital Product Portfolio Lead 

United States, Texas, Plano 

401125382

Job responsibilities

• Create synergies across products to ensure successful delivery against business objectives
• Collect key inputs from across products to ensure the full product-line framework highlights our core cross-product priorities, sequencing, and trade-offs
• Calculate metrics for portfolio management operations and analyzes data for areas of opportunity
• Develop change initiative materials and change timelines
• Assist in the product-level collection strategy consisting of controls, financials, and resourcing needs
• Partner closely with product, sales and service teams to manage product portfolio priorities, dependencies, and risks; maintain a prioritized backlog and track the delivery of digital enhancements
• Lead the intake process for new enhancement requests: This includes working with requestors to understand customer problems, perform data and business analysis to confirm the opportunity and document request in JIRA Align
• Oversee the progression of dependencies through the development lifecycle to ensure timely delivery and resolution: This includes ensuring items are reflected in JIRA Align correctly (hygiene) and facilitating conversations when there are capacity constraints and escalations to complete the book of work
• Support program updates to stakeholders and leadership team
• Facilitate the adoption of best practices and develop new tools and operating models to continuously improve the planning and prioritization processes

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management, program management or performance optimization
• Proven ability to manage and implement operational effectiveness initiatives
• Proven ability to operate within the product development life cycle and agile methodologies
• Critical thinking; can be given an objective and break it down into a plan with little guidance and execute
• Problem solving; quickly identify pain points and opportunities
• Willing to learn; ability to digest and understand large amount of information quickly
• Proven experience delivering timely, high-quality executive communications, presentations, and reporting. Attention to detail is a must
• Excellent relationship-building skills, with ability to establish trust and lead by influence
• Demonstrated ability to lead and implement change in a fast paced, complex environment
• Product or business analysis experience; proficient expertise in qualitative and quantitative analysis
• Prior working experience supporting product organization; or exposure to digital product delivery

Preferred qualifications, capabilities, and skills

• Familiarity with chase.com platform, Chase Connect or other digital experiences
• Familiar with Jira and Confluence for project tracking, collaboration or capturing high level business requirements