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Capital One Director ECP Chief Staff 
United States, Virginia, Arlington 
39728755

25.09.2024
Center 3 (19075), United States of America, McLean, Virginia Director, ECP Chief of Staff

As a Director, Chief of Staff (CoS), you’ll join the Chief of Staff team within

Responsibilities:

  • Partner with senior product leaders on operational improvement efforts, acting as a thought partner to provide initial framing of proposals

  • Lead special project autonomously through partnership with product leaders, cross-functional teams (tech, design and their CoS) and horizontal partners (product operations, recruiting, finance, Risk HR, etc)

  • Align operations/routines, with strategy and ensure alignment to organizational goals

  • Develop relationships across the organization to be able to act as an informed and helpful sounding board and thought partner

  • Support associate engagement and contribute to events and culture efforts

  • Facilitate operational rhythms, meeting management and administration

  • Provide change management support to critical operational efforts

  • Build and maintain effective, scalable processes to manage operational routines

  • Work with the leadership team and communications team to plan and execute key messages to leaders, partners and associates

The successful candidate will:

  • Demonstrate strong communications proficiency, including across teams and organizations, and have experience utilizing oral and written communication skills along with presentation skills.

  • Have the ability to multitask with simultaneous projects and tasks, while demonstrating urgency, prioritization, and ownership to drive issues to completion.

  • Possess excellent organizational skills and the ability to be goal/execution-oriented

  • Be able to react seamlessly to change in priorities and delivery focus

  • Be self-motivated

  • Be capable of balancing strategy and tactical delivery

Basic Qualifications:

  • Bachelor's Degree or Military Experience

  • At least 7 years of experience in Chief of Staff, change management, or program management

Preferred Qualifications:

  • Bachelor’s Degree in business, finance or organizational development

  • Prior experience working closely with executives

  • Prior Chief of Staff experience

  • 8+ years of experience in Project, program or process management -Experience managing visible projects which require the ability to manage cross-functional team members, remove obstacles and influence appropriately

  • 8+ years of experience in Communications planning and development, including department communications, leadership team meetings, presentations, memos and reports

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.