Amazon Sr Software Engineer Advertising Support Products & Services 

United States, Washington, Seattle 

397154668

Key job responsibilities
Technical Architecture & Development:
* Lead the technical architecture and design of the Advertising Assistant platform, including the integration of Bedrock agents and foundational models
* Design scalable solutions for processing and analyzing large volumes of support case data
* Architect solutions for real-time personalization and proactive customer support engagements
* Build and optimize systems to improve AI model performance using real-world interaction dataLeadership & Team Development:
* Mentor junior engineers on software design patterns, coding best practices and project execution
* Lead code reviews and provide technical guidance to ensure high-quality, maintainable code
* Foster a culture of engineering excellence through knowledge sharing and training sessions
* Guide team members in architectural decisions and complex technical challengesCross-functional Collaboration:
* Partner with product managers and scientists to translate business requirements into technical solutions
System Optimization:
* Identify and implement opportunities for improving system performance, reliability, and scalability
* Design and implement automated workflows for content analysis and knowledge extractionA day in the life
As a Senior SDE on the Help and AI team, you'll build AI-powered solutions that help thousands of advertisers succeed on our platform. Your typical day includes designing new Assistant features, conducting code reviews, and mentoring junior engineers. You'll collaborate with scientists to enhance AI model performance and work with product managers to align technical solutions with business needs. You'll solve complex challenges around real-time personalization, large-scale data processing, and automated workflow optimization, while helping build a strong engineering culture.

- 5+ years of non-internship professional software development experience
- 5+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience as a mentor, tech lead or leading an engineering team

- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent