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EY People Consulting-Learning Development-Senior Manager 
India, Kerala, Kochi 
396128828

09.12.2025
Learning Strategy And Design
  • Lead end-to-end execution of learning programs for system implementations, capability development, and process transformation.
  • Conduct Learning Needs Analysis (LNA), develop learner personas, and design curricula aligned with business goals.
  • Apply instructional design methodologies (e.g., ADDIE) to build scalable, outcome-driven learning journeys.
  • Champion AI-powered learning, microlearning, and personalized digital journeys to enhance learner engagement.
  • Design and implement blended learning models using VILTs, WBTs, guided tours, job aids, simulations, and gamified experiences.
  • Plan, execute, and operationalize learning programs, ensuring compliance with company policies and a positive learner experience.
  • Oversee training deployment, logistics, and post-course sustainment, including participant feedback and knowledge assessments.
Digital Learning And Innovation
  • Lead the creation of eLearning modules, application simulations, and sandbox-based training for digital adoption.
  • Utilize tools such as Articulate Storyline, Rise 360, Adobe Captivate, Gomo Learning, Vyond, and Adobe Suite.
  • Manage LMS/LXP platforms (e.g., SuccessFactors, SharePoint) including course setup, content hosting, instructor assignment, and reporting.
  • Drive innovation through byte-sized videos, animations, gamification, and interactive learning formats.
  • Blended learning, guided tours, byte-size videos, animations, simulations & gamification.
Delivery And Implementation
  • Lead the training workstream for large-scale ERP/CRM rollouts (e.g., SAP, Oracle, Salesforce).
  • Facilitate Train-the-Trainer (TTT) programs and capability workshops for diverse business and technical audiences.
  • Oversee training logistics, deployment, and post-course sustainment including feedback analysis and knowledge assessments.
Stakeholder Engagement And Consulting
  • Build strong partnerships with business stakeholders, SMEs, and cross-functional teams.
  • Act as a trusted advisor to clients, translating transformation goals into practical learning interventions.
  • Support pre-sales efforts, including proposal development, solutioning, and client presentations.
  • Manage project budgets, timelines, and resource allocation for L&D initiatives.
  • Build collaborative partnerships with business stakeholders, subject matter experts (SME), and peers.
  • Facilitate train-the-trainer sessions and instructor-led programs, ensuring effective knowledge transfer.
  • Engage in pursuits and proposal development for L&D and training requirements.
  • Manage costs and budgets for L&D projects.
Skills And Attributes for Success
  • Strong understanding of adult learning principles, instructional design, and digital learning modalities.
  • Proven experience in consulting or professional services, managing large-scale L&D projects.
  • Proficiency in digital learning tools, LMS/LXP platforms, and content creation software.
  • Excellent communication, facilitation, and stakeholder management skills.
  • Strategic thinker with a pragmatic approach to problem-solving and client engagement.
Qualifications
  • Bachelor’s degree in L&D, Education, Organizational Psychology, or related field (Master’s preferred).
  • 10–12 years of experience in Learning & Development, with at least 5 years in a consulting or advisory role.
  • Advanced knowledge of instructional design, project management, and capability development.
  • Experience designing and delivering training for system implementations and digital transformation programs.
Preferred Certifications
  • Instructional Design or Learning Strategy Certifications
  • Prosci Change Management Certification
  • Certified Professional in Learning & Performance (CPLP)
  • Agile or Scrum Certifications (a plus)