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EY People Consulting - Learning Development Manager 
India, Kerala, Thiruvananthapuram 
409405007

29.05.2025

Learning Strategy & Analysis

  • Conduct Learning Needs Analysis (LNA) to identify gaps and shape client-specific training strategies.
  • Develop strategic, scalable learning plans aligned with client transformation and workforce capability goals.
  • Partner with stakeholders to develop learner personas and define targeted development pathways.

Design & Development

  • Design comprehensive learner journeys that map end-to-end development touchpoints.
  • Build and structure curricula to support system rollouts, functional upskilling, and role-based enablement.
  • Lead storyboarding and course outline development for instructor-led and digital content.
  • Develop blended learning models, integrating virtual sessions, classroom training, and eLearning modules.

Delivery & Implementation

  • Lead the training workstream for large-scale system implementation projects, ensuring timely delivery of user-focused enablement programs.
  • Design and facilitate application simulations and sandbox-based learning to drive digital adoption.
  • Deliver engaging capability development workshops for business and technical audiences.
  • Manage and execute Train-the-Trainer (TTT) programs to scale delivery and empower internal champions.

Consulting & Pursuit Support

  • Support pre-sales efforts, including pursuit and proposal development, crafting learning approaches, timelines, and estimates.
  • Engage with clients as a trusted advisor, translating transformation goals into practical learning interventions.

Skills and Attributes for Success

  • Strong understanding of adult learning principles and previous instructional design experience.
  • Experience working in a learning and development organization.
  • Prior consulting or professional services experience.
  • Experience using relevant tools, templates, and methodologies.
  • Strong personal impact and resilience, able to influence clients and stakeholders.
  • Pragmatic approach to solving issues and gaining client agreement.
  • Ability to analyse complex problems and deliver insightful, practical, and sustainable solutions.
  • Focused on achieving project/programme goals and objectives.
  • Adept at overcoming issues and barriers.
  • Experienced in the full project lifecycle from concept through to implementation.

Required Skills & Experience

  • Bachelor’s degree in Learning & Development, Education, Organizational Psychology, or a related field.
  • 8–10 years of experience in Learning & Development, with at least 3 years in a consulting or advisory role.
  • Strong experience designing and delivering training for system implementations (e.g., SAP, Oracle, Salesforce).
  • Proven expertise in instructional design, curriculum development, and blended learning delivery.
  • Proficient in tools such as Articulate, Rise 360, Adobe Captivate, and LMS platforms.
  • Excellent communication and facilitation skills; able to engage diverse audiences from C-suite to end-users.
  • Experience contributing to SOWs, proposals, and client presentations in support of business development.

Preferred Certifications

  • Instructional Design or Learning Strategy Certifications
  • Prosci Change Management Certification
  • Certified Professional in Learning & Performance (CPLP)
  • Agile or Scrum Certifications (a plus)



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