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Apple Quality Service Operations Engineer United States, California, Cupertino 395566763
26.09.2024
Minimum Qualifications
- Bachelor’s degree in Computer Science or related field
- 3+ years of relevant industry experience
- Operating distributed systems and delivering internet services at scale
- Knowledge of core internet protocols and technologies such as DNS, TCP/IP, SSL/TLS, HTTP, CDN, etc.
- Experience with monitoring technologies such as Splunk, Grafana, ElasticSearch, Prometheus, etc.
- Skilled in designing, implementing and operating tools and processes to detect, react to and mitigate production issues
- Excellent verbal and written communication skills, with a proven track record of delivering presentations across teams and to senior leadership
- Rotating on-call shifts (including periodic weekends)
Preferred Qualifications
- Programming via agile methodologies, in languages such as Bash, Golang, Java, JavaScript, Python, etc
- Familiarity with containerization, orchestration and deployment technologies like Docker, Kubernetes, Helm, etc
- Skilled in independently networking to influence and collaborate with technical and non-technical teams
- Experience in executing incident command and coordination
- Build applications and real-time dashboards to monitor the quality of Apple Services
Pay & Benefits
- At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $143,100 and $264,200, and your base pay will depend on your skills, qualifications, experience, and location.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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