Microsoft Sales Solution Engineer Dynamics365 Customer Engagement 

Taiwan, Taoyuan City 

395080893

Required Qualifications

• Excellent communication skills in English AND German (level C2 or higher) to deliver multi-hour solution demos and workshops is mandatory
• Several years of experience in technical sales, solution engineering, or consulting for Microsoft technologies
• Proven expertise with Dynamics 365, Power Platform, and customer engagement solutions OR similar solutions
• Proven experience in consultative selling and building long-term stakeholder relationships, paired with excellent technical communication, able to adapt messaging for diverse audiences.

Additional Qualifications

• Bachelor’s degree in IT, Computer Science, Business Informatics, or a related field OR equivalent experience
• Strong analytical and problem-solving skills, with a customer-centric mindset
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.

The salary for this role is starting from 68,800 euros per annum depending on experience.

• Develop and execute strategies for customer success and technical adoption of the Customer Engagement portfolio
• Lead technical presentations, architecture design sessions, and proof-of-concept engagements for Dynamics 365, Power Platform, and related solutions
• Collaborate with partners and internal teams to resolve customer challenges and accelerate solution deployment
• Identify skill and resource gaps within partner organizations and provide actionable feedback to internal teams
• Support customer readiness for deployment, proactively addressing blockers and ensuring smooth implementation
• Capture and share competitive insights to inform product and engineering teams
• Continuously expand your own expertise and contribute to internal knowledge sharing through mentoring, community engagement, and readiness planning

Capabilities & Skills

• Deep understanding of Dynamics 365 (Sales, Marketing, Customer Service), Contact Center as a Service, Power Platform, and emerging Agentic workloads
• Ability to guide customers through technical decisions and align solutions with their business goals
• Strong skills in competitive analysis, gathering and interpreting market intelligence
• Knowledge of technology trends, Microsoft’s product ecosystem, and industry best practices
• Demonstrated ability to showcase Microsoft solution capabilities through tailored demonstrations and proof-of-concept sessions