Nokia NI Sales Training Leader 

Canada 

390812707

Senior NPO Engineer role entails solid hands-on RF optimization experience on multi-vendor (Huawei & Zte) preferably in all or most technologies (2g, 3g, 4g, Volte, 5g).

If you are looking for a challenging role in Mobile Networks delivery organization in which you will drive your capability in parallel to your d2d responsibilities then you might be the perfect fit. We are looking for people with passion & zeal towards achieving customer delight & at all times being on top of their game.

People with e2e optimization (incl core) expertise are also encouraged to apply.

As part of our team, you will perform below tasks while in parallel developing yourself:

• Drive optimization of multi-vendor Radio Network to meet and exceed target KPIs as per SLA across 2G, 3G, 4G, and 5G systems. Preferred Huawei & Zte.
• Conduct in-depth analysis of worst cell lists and introduce effective troubleshooting strategies
• Develop and execute comprehensive optimization plans to enhance network performance
• Engage in technical discussions with customers to address their needs and share innovative solutions
• Deep dive investigations and troubleshooting using optimization methodologies and techniques
• Prepare and execute high level management presentations including managerial and technical details
• Multi-layer, Multi-technology Radio Network Parameter tunning & setting to maximise the coverage, quality, capacity, and User experience
• Planning and executing complex Network strategy in accordance to customer requirement
• Provision and implement for new features & trial as per release and share benchmark results with customer
• Perform root cause analysis in more complex problems (e2e) and provide solution of rectification/improvement
• SSV/Cluster Optimization and SLA KPIs reporting/acceptance.
• Manage, track and control change control mechanism for all changes in the network
• Help the customer with the activation plan, KPI monitoring, report generation and evaluation of the proposed changes
• Serves as the primary interface towards the customer in all activities-related to optimization, including customer complaints, corrective actions, and changing requirements.
• Ensure that the project meets all objectives for quality in full alignment with Nokia Mode of Operation and looks continuously for quality improvement and customer satisfaction.
• Mentor junior engineers to uplift their capabilities and skills in optimization and upcoming technologies

You have:

• Bachelor’s degree in Engineering (Telecommunication/Electrical/Computer) or a relevant field.
• 6+ years of hands-on experience in RF Planning & Optimization for 2G, 3G, LTE & 5G networks.
• Strong working experience with Huawei and ZTE Radio Access technologies/OSS platforms and parameters/counters.
• In-depth analysis and troubleshooting capability using radio network statistics and Layer 3 traces.
• Ability to perform Drive-Test log analysis and work efficiently with NPO tools.
• Proficient in written/spoken English with strong communication skills and the ability to manage complex relationships.

It would be nice if you also had:

• Familiarity with Nokia SRAN, DCAP Solution, and Nokia tools such as MUSA, Atoll (9955), and SON.
• Ability to understand and utilize crowd-sourced data (FB, Google, OpenSignal, etc.) to identify trends/insights and drive actionable improvements.
• Proficient in MS Office (PowerPoint, Excel, Power Pivot, Power BI, Power Automate, etc.).
• Self-driven, flexible team player with a can-do attitude, who takes responsibility and delivers results.
  

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark