Campaign Management & Coordination
Technical Implementation : Manage the technical implementation of third-party creative assets and rich media, ensuring that campaigns are properly set up in tools like Google Ad Manager (GAM). Collaborate with the Ad Operations team to resolve any creative challenges and maintain accurate ad trafficking and QA processes.
Client Relations : Serve as the primary point of contact for clients and agencies, providing ongoing support and communication throughout the campaign lifecycle. Work closely with clients to understand their objectives, address any concerns, and recommend optimization strategies to enhance campaign performance.
Reporting & Performance Tracking : Generate monthly and post-campaign reports, utilizing first-party and third-party data sources to analyze campaign performance. Present insights and recommendations to clients, demonstrating the impact and value of Booking.com’s advertising solutions.
Collaboration & Process Improvement : Collaborate with cross-functional teams including Product, Marketing, and Sales to ensure the successful delivery of campaigns. Work closely with internal stakeholders to improve workflows, streamline processes, and enhance the overall client experience.
Inventory & Revenue Management : Monitor and manage the reservation of inventory for digital advertising campaigns, ensuring that forecasts are accurate and inventory is available. Proactively identify opportunities for upselling or cross-selling additional media products.
Creative & Custom Solutions Support : Facilitate the creative development process for client campaigns, coordinating with design and content teams to ensure that all creative assets align with Booking.com’s specifications. Assist in the development of custom sponsorships, landing pages, and promotions to meet client needs.
CRM & Billing : Maintain accurate records of campaigns, including insertion orders, billing information, and proof of performance documentation. Use CRM tools to manage client accounts and provide transparency to the management team.
2-5 years of experience in digital media, with a focus on campaign management, ad trafficking, and client interaction. Previous experience with Google Ad Manager 360 is essential; familiarity with DV360 and other ad platforms is a plus.
Analytical & Technical Skills: Proficiency in media math and data analysis to monitor campaign performance, troubleshoot discrepancies, and recommend optimization strategies. Knowledge of third-party ad servers such as CM360 and DoubleVerify is beneficial.
Strong Communicator: Excellent communication skills, both written and verbal, with the ability to present complex information to clients and internal stakeholders. Proven experience in building and maintaining client relationships is key.
Collaboration & Teamwork: A team player who thrives in a collaborative environment. Ability to work cross-functionally with internal teams to ensure campaign success and improve operational processes.
Organized & Detail-Oriented: Strong multitasking abilities and attention to detail. Comfortable managing multiple campaigns simultaneously and ensuring all deadlines are met.
Tech-Savvy: Proficient in Excel, with familiarity in HTML, JavaScript, Jira, Confluence, Tableau, or Photoshop being beneficial. Comfortable working with CRM systems and reporting tools.
Travel Requirements: Some travel may be required for client meetings, industry events, and conferences within the EMEA region.
Languages: Multilingual candidates (particularly in Spanish or other EMEA languages) are a plus.
Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:
Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
Let’s go places together:
This role does not come with relocation assistance.
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
