Team8 Applications Administrator 

United States 

390114303

Application Support & Administration :

• Assist in the administration of GTM applications such as Customer Relationship Management (CRM) systems (i.e. Salesforce), Revenue Operations Systems (i.e. Clari, Tableau, CPQ, etc. ) and additional Sales & Marketing Applications (i.e. 6Sense, Gong, Gainsight, Ironclad, LinkedIn Sales Navigator, ZoomInfo, etc.)
• Support the configuration and customization of applications to meet the needs of sales, marketing, and customer success teams.
• Provide troubleshooting assistance and technical support to end-users, escalating issues to the GTM Applications Administrator when necessary.

Lead Cross Department Activities In The GTM Technologies

• Provide general administrative support to the GTM Applications Team, including scheduling meetings, preparing reports, and managing tasks related to application administration.
• Assist in maintaining a clear project timeline for application updates, integrations, or migrations.

User Training & Support :

• Assist with the onboarding and training of new users on GTM applications, ensuring they understand key features and workflows.
• Serve as a point of contact for day-to-day user inquiries and provide hands-on assistance with application functionality.

Data Integrity & Reporting :

• Support the GTM Applications Team in maintaining data accuracy across applications.
• Assist with generating reports and dashboards to provide actionable insights for sales and marketing teams.
• Help identify and resolve data discrepancies and ensure data consistency across platforms.

Application Testing & Upgrades :

• Assist in testing new features, updates, or changes to GTM applications, ensuring they align with business requirements.
• Support the GTM Applications Team in the implementation and deployment of software updates, including coordinating user acceptance testing (UAT).

Documentation :

• Help maintain clear, up-to-date documentation on system configurations, workflows, and troubleshooting procedures.
• Document best practices and provide guides for users on how to maximize the use of GTM applications.

Collaboration with Cross-Functional Teams :

• Work closely with sales, marketing, IT, and customer success teams to understand their needs and ensure the smooth operation of relevant applications.
• Assist in managing communication between end users and vendors or IT support teams for application-related issues.