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Receives comprehensive coaching on how to become athrough real practice. Supports pre-implementation analysis, application configuration and assists in training people in Microsoft Dynamics 365 systems. Analyzes app-based problems as I/II tier of support.
Your key responsibilities
Supporting Consultants in pre-implementation activities (workshop, business analysis, mapping of processes)
Supports application configuration according to provided documentation
Prepares documentation, user instructions, training materials for end-users
Helps in performing trainings
Works as I/II tier of support
Skills and attributes for success
Strong communication skills
Very good English language - both written and verbal
Very good French or German or other european language - both written and verbal
Preferably experience in any modern CRM or ERP systems (preferably SaaS application) – SAP or Microsoft or Salesforce or Oracle etc.
Nice to have: experience in any part of Microsoft Power Platform solution
Nice to have: experience in Microsoft Dynamics 365 solution
Nice to have: experience with data visualization tool – preferably Power BI
Nice to have: knowledge of any modern OOP language
Domain knowledge in at least one of the following:
Finance & Accounts,
Warehousing, Procurement,
Trade & Logistics,
Manufacturing,
Sales
Marketing
Customer Service
Readiness to learn technologies from Microsoft Tech Stack
Ability to handle large data sets in Excel (VBA – nice to have) OR experience in any of the databases
Ability to prepare documentation, user manuals and training presentation
We offer as well
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