Td Bank Group Manager TDS Operations 

Canada, Ontario, Toronto 

386010340

Toronto, Ontario, Canada

$76,800 - $115,200 CAD

Key Responsibilities

• Directly lead a team of sanction screening analysts within the Message Filter Group.
• Act as an operational lead to provide oversight and ensure the team delivers on its responsibilities.
• Possess full knowledge of the group's operational processes and controls; manage the group to execute fully on its mandate and compliance to operational controls.
• Establish indicators to assess the health of the operations; align management of the operations to these indicators to attain optimal performance levels.
• Hold the team accountable for its role in delivering TD's sanction screening mandate and for meeting identified qualitative and quantitative departmental metrics.

• Work closely with the Senior Manager to provide input to the development of the group's business plan and own assigned tasks to assist in the execution of the plan.
• Lead, coach and develop a diverse and high performing team to achieve operational, performance and career development objectives.
• Grow team expertise to align with business/operational demands; assess team's skills and capabilities and continually look for ways to provide and enhance the value delivered.
• Identify processes for establishing performance objectives for the team. Monitor, report, address and/or reward performance in a timely manner.
• Cultivate a work environment that supports team cooperation and drives delivery of the team's goals.

• Act as key liaison with partners and external groups to provide subject matter expertise and deliver business objectives.

• Act as an escalation contact for issues raised by internal groups/stakeholders and external partners. Ensure appropriate reporting and escalation of issues occur based on risk profile.
• Work closely with Centralized Sanctions Group (a division ofFinancial Crime Risk Management) todeliver the Message Filter Group's mandate as it relates to TD's enterprise sanctions policy.

• Ensure sanction screening processes are aligned with TD's enterprise sanctions standards, as communicated by Centralized Sanctions Group.
• Collaborate with the Risk and Compliance teams to implement and monitor controls for fraud detection and other compliance requirements.

• Identify operational risks and implement strategies to mitigate them, maintaining strict adherence to operational standards.
• Liaise with internal audit and the TDS Global Operations 1B team to facilitate audit and pRCSAs reviews.
• Own the escalation oftechnology/operationsrelated incidents to the group manager (and beyond where necessary) and respective partners/business units (Centralized Sanctions Group, TDS Technology Support, etc.). Complete operations risk events reporting as

Qualifications

• Undergraduate degree/college diploma
• 5+ years sanctions related experience and 3+ years people management experience
• Proven experience in managing and developing diverse teams.
• Proven record of managing under stressful situations
• Proven track record of successful stakeholder engagements
• Strong analytical and problem-solving skills.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Sans Objet