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Microsoft Digital Cloud Solution Architect CSA Manager 
Costa Rica, San José 
385822837

31.12.2024

Required/Minimum Qualifications

  • 8+ years experience in technical architect, technical consulting, design and implementation, and/or technical sales
    • OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 6+ years experience in technical architect, technical consulting, design and implementation, and/or technical sales
    • OR Relevant certifications from Microsoft or competitive platforms AND 5+ years experience in technical architect, technical consulting, design and implementation, and/or technical sales
    • OR equivalent experience
  • 3+ years people management experience.
  • 2+ years of Cloud technical leadership experience.
  • Business level fluency to read, write and speak English.

Additional or Preferred Qualifications

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 12+ years experience in technical architect, consulting, design and implementation, and/or sales
    • OR equivalent experience
Responsibilities
  • Attract, develop, coach, and evaluate CSAs by setting a clear bar for excellence. Build a high performing team that will be diverse and inclusive with a typical team size of 10+ employees. Coaches team to plan portfolio growth and utilizes portfolio plans to build industry/team plan, leveraging own expertise and hands-on experiences.
  • Are a strategic partner to executive-level business and technical decision makers (e.g., C-level) to guide customers in defining and realizing their digital and business transformational targets. Leverages expertise in relationship building and influencing to mentor team in building strategic partnerships.
  • Coach and enable your team to accelerate Azure projects to production, including guidance on architectural design, technical recommendations, blocker escalations and technical resource orchestration. Lead team to meet and exceed monthly, quarterly, and annual team targets.Lead team to actively engage accounts to drive services consumption and up-sell and cross-sell based on strategic plans and needs.
  • Lead team to meet and exceed monthly, quarterly, and annual team targets andaccurately forecast, assess risk, and identify exceptional performance plans in weekly deal and pipeline reviews with senior management.
  • Support and enables team to drive customer change and optimization of change management by applying deep knowledge of change management principles, creating influence strategies with senior decision makers to scale change across organizational boundaries, and articulating alignment between customer culture and digital transformation.