This position fosters, trains and aligns strong marketing, clinical and sales know-how and culture among the members of the sales communit
Deliver results to achieve monthly, quarterly, and annual KPIs.
In this role, you will…
- Major tasks and responsibilities of position
- Able to understand different markets’ strategic goals, needs, tailor-make strategies and trainings to train sales teams, coach the coach (coach salesmanagers and coaching their sales teams) to enhance operational efficiencies with a focus on Selling, Clinical and Soft Skills.
- Identify sales teams’ needs, work with key stakeholders and influence them to review market’s sales competencies, training effectiveness and gaps toincrease new business competencies
- Enhance the Managerial effectiveness of DSMs through performance coaching / Leadership skills training and on the Job coaching.
- Assess relevant training needs for all individuals in the sales organization, in consultation with Sales Heads and HR and deliver training courses to meettraining needs
- Work with Sales and Marketing functions to develop guidelines and execution plan for customer segmentation and targeting.
- Support the execution of marketing programs and continuous review and monitor the progress of sales teams as required for ensuring best-in-classsales force.
- Maximize sales force efficiency & effectiveness by monitoring call averages and customer coverages & process like on the job coaching and coachingforms
- Plan training budgets, forecast costs as required by organizational planning and budgeting systems.
- Ensure contents/message delivered effectively and PDMs confident and proficient in product/clinical/process knowledge via training, role plays, tests and own this competency result.
- Regularly communicate with sales managers/country head for gaps, opportunity, and action plans.
- Measure performance on knowledge proficiency and develop and execution action plans to improve proficiency and product/clinical/process competency.
- Develop and implement Sales Training and Sales Enablement initiatives to improve the effectiveness of the sales force and support achievement offinancial and strategic revenue targets.
- Standardization of knowledge competency – Minimize competency gap in product, clinical, process and lead the sales training for PDM on a regular basis in line with business growth
- Objection Handling – Can educate the PDM how to handle the objection (including the competitor) and value selling by developing the consistent “Talk Track”
- Run the testing and monitoring of Product, clinical, process knowledge, program knowledge (ie. NDO, GrPr – how each specific program/course will benefit drs – topic level/insights)
- Internal partners
- Work with key stakeholders and cross-functional teams to execute trainings successfully
- National Sales Managers, Regional Sales Managers, District Sales Managers and Practice Development Managers
- Marketing team
- Clinical Team
- Trainers
- Human Resources
- External partners
- Training Vendors
- Key Opinion Leaders
In this role, you’ll need …
- Possess a Bachelor’s degree qualified or equivalent work experience
- At least 7 years of Training experience in Healthcare / Medical Devices companies
- At least 3-5 years of sales experience is also preferred.
- Good computer skills to use Word, Excel, PowerPoint and Salesforce.com
- Strong collaboration with a local team and strong team player
- On-site dedicated support for Korea sales growth
Competencies
- Business Acumen (Dental & med device markets)
- Excellent Presentation Skills to engage participants
- Contents Development to accommodate role plays & real case scenarios
- Identify opportunities increasing sales competencies
- Follow up and monitor results
- Coaching and Facilitation skills
- Strong communication skill