Amazon Network Development Engineer GCNA 

Australia, New South Wales, Sydney 

385054739

The ideal candidate will have;
• A proven track record of technical leadership and success in driving complex issues to resolution and will demonstrate an in-depth knowledge Network Fundamentals concepts and theory.
• Experience managing proactive engineering, network optimization and operational network support for a large-scale service provider or enterprise environment.
• And a love for working with new technologies and pushing the envelope on existing technology!
As a Network Development Engineer working within AWS Infrastructure you will:
• Provide critical on-shift network operations support to Amazon.com customers to diagnose and respond to large-scale events.
• Support and maintain our next generation - networks.
• Deliver simple, sustainable and repeatable solutions and processes.
• Partner with our broader Technical Operations organization to reduce operational burden.
• Work closely with our broader Network Engineering & Deployment teams to ensure operational readiness for new deployments.
• Drive standards across the network and ensure that we are fully compliant to those standards and policies.
• Participate and drive impact mitigation during large-scale events utilizing an established Event Management process.
• Drive event deep dives for large-scale events, deliver high-quality documentation for the events and drive corrective actions to completion.
• Improve our detection mechanisms by designing and implementing new alerts.
• Identify and troubleshoot recurring platform issues for full resolution.
• Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc.
• Troubleshoot interconnectivity issues, including troubleshooting of network device configuration and low-level application interaction.
• Identify and drive opportunities to repeatable tasks through creation and maintenance of scripts and tools.
• Effectively contribute towards hiring and developing others in the team.
Key job responsibilities
• Provide critical on-shift network operations support to Amazon.com customers to diagnose and respond to large-scale events.
• Support and maintain our next generation - networks.
• Deliver simple, sustainable and repeatable solutions and processes.
• Partner with our broader Technical Operations organization to reduce operational burden.
• Work closely with our broader Network Engineering & Deployment teams to ensure operational readiness for new deployments.
• Drive standards across the network and ensure that we are fully compliant to those standards and policies.
• Participate and drive impact mitigation during large-scale events utilizing an established Event Management process.
• Drive event deep dives for large-scale events, deliver high-quality documentation for the events and drive corrective actions to completion.
• Improve our detection mechanisms by designing and implementing new alerts.
• Identify and troubleshoot recurring platform issues for full resolution.
• Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc.
• Troubleshoot interconnectivity issues, including troubleshooting of network device configuration and low-level application interaction.
• Identify and drive opportunities to repeatable tasks through creation and maintenance of scripts and tools.
• Effectively contribute towards hiring and developing others in the team.Sydney, NSW, AUS

• 2+ years of experience in a large-scale network operations environment.
• Excellent IP fundamentals and extensive experience in the application and troubleshooting of IP .
• In-depth knowledge of and experience with major platforms; specifically Juniper: MX/EX platforms including all compatible supervisory and line cards for these platforms.
• Experience with one or more of the following and concepts: , Flow control, UDP, HSRP/VRRP/GLBP, DNS, ARP, HTTP, SSL, STP, Trunking, & Port Channeling, IPsec and TLS.
• Flexibility to support follow-the-sun shifts and on-calls (including weekends/Public holidays).

• Experience in large scale network implementations and support.
• Experience in working on a Linux/Unix environment
• Scripting in Python or Shell
• Experience in dealing with customers during problem resolution
• Experience with IT best practice frameworks (ITIL, COBIT) and Operational Excellence concepts or methodologies is a plus.