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Citi Group Digital Authentication Product Owner - C12 
Mexico, Mexico City 
382248298

09.08.2024

The Business Development Officer is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Good communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
Responsibilities:

  • Utilize all possible channels to source quality new-to-bank clients with potential to generate business across lending, treasury, capital markets, cash management products.
  • Responsible for the entire process of new client acquisition from identifying prospects, delivering customized financial service solutions to completing facility availment.
  • Analyze market trends and market size by integrating analytical skills and knowledge of data analysis tools and methodologies.
  • Facilitate client on-boarding process by resolving operations and service issues that may arise.
  • Work on preparing credit assessments and monitoring risk issues by liaising with clients on any document deficiency or requests for more information.
  • Prepare client presentations for senior management.
  • Ensure all KYC and AML as well as other compliance norms are strictly adhered to.
  • Follow up with clients on offer acceptance and confirm the facility is successfully availed.
  • Maintain knowledge of industry and competitive landscape.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Qualifications:

  • Bachelor's degree in finance, economics, commerce, engineering or related disciplines
  • 5-8 years relevant commercial banking experience
  • Good record of proactively building relationships with product and credit review/approval partners


Education:

  • Bachelors/University degree or equivalent experience


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Licenciatura (en proceso de titulación o titulado):

  • Ingeniería en Negocios y Tecnologías de la información
  • Lic. en administración de empresas

Experiencia: 5 años

  • Administración de proyectos de tecnología
  • Consultoría
  • Canales electrónicos
  • Servicio a clientes
  • Operaciones

Competencias, habilidades y conocimientos específicos:

  • Buena comunicación
  • Coordinación con áreas socias, internas y externas
  • Manejo efectivo de documentación
  • Aptitudes de liderazgo y proactivo
  • Trabajo bajo presión, auto aprendizaje
  • Multitasking
  • Excelente disposición
  • Proactividad

Conocimientos Técnicos:

  • Microsoft Office avanzado (Word, PowerPoint, Excel)
  • Conocimientos de la industria bancaria o financiera deseable
  • Inglés intermedio
  • Conocimiento de Metodología Agile

Principales Actividades del puesto

  • Administración de proyectos de tecnología en todas sus fases ( definición, construcción, QA, producción)
  • Negociación con áreas socias (segmentos de negocio, tecnología, operaciones, legal, Compliance, tarjetas de crédito, mercadotecnia, Franquicia, Fraudes)
  • Seguimiento y monitoreo de indicadores de resultados de proyectos, así como seguimiento a métricas para identificar desviaciones en costo y tiempo. Análisis de métricas.
  • Garantizar el cumplimiento de políticas y controles aplicables a sus procesos y proyectos, así como la participación y presentación en los comités de aprobación respectivos.
  • Investigación constante sobre las tendencias mundiales en cuestión de temas de enrolamiento a la banca digital.
  • Generación de casos de negocio

Time Type:

Full time

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