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Bank Of America Sr Business Control Specialist - GCAOO QC/QA Testing United States, New Jersey 382161007
Job Description:
Global Credit, Anti-Money Laundering (AML) and Onboarding Operations (GCAOO) delivers credit fulfillment, service and operations of credit offerings, operational accountability for leasing and trade finance solutions; AML monitoring and refresh of client information; Onboarding for global market clients. The GCAOO Quality Control/Quality Assurance (QC/QA) team provides operational support by monitoring the completion of critical customer due diligence requirements as directed by the Bank Secrecy Act (BSA) and/or the Financial Crimes Global Standard with coverage extending to horizontal lines of business.
The QC/QA Sr. Testing Specialist is responsible for executing testing that measures the adherence to AML/Financial Crimes Global Standard requirements and is accountable for accurate and timely test execution.
This role interacts extensively with internal or external contacts to identify, research, analyze and communicate process defects for remediation.
Applies quality management disciplines to validate adherence to all applicable AML processes executed by horizontal lines of business.
Executes in accordance to the GCAOO QC/QA program requirements including sampling adherence, defect communications and defect reconsider decisions. Maintains a culture of compliance and supports the identification, escalation and timely mitigation of compliance risks.
Applies knowledge and expertise to influence business managers and peers to ensure enforcement of the QC/QA program.
Notifies key stakeholders of trends and concerns in order to ensure timely response to quality issues. May interface with auditors, business and support leaders.
Required Skills:
2+ years relatable financial services, risk, and/or compliance experience and/or comparable college degree
Strong oral/written communication skills and ability to effectively engage stakeholders and foster collaboration
Ability to challenge and “ask the right questions” when performing QC/QA
Ability to multi-task, plan and function in a self-directed environment
Desired Skills:
5+ years of risk management and/or LOB/ECF experience.
Experience testing associates cases for Quality Assurance
Proven ability to work in a team environment, organize work & prioritize tasks, handle multiple assignments simultaneously, successfully meet tight deadlines while ensuring data accuracy/integrity, and ability to work and execute with minimal supervision or remote management.
College degree (Associates or higher) or comparable work experience
Skills:
Controls Management
Issue Management
Monitoring, Surveillance, and Testing
Quality Assurance
Risk Management
Analytical Thinking
Attention to Detail
Critical Thinking
Problem Solving
Written Communications
Decision Making
Innovative Thinking
Prioritization
Recording/Organizing Information
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