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Bank Of America Operations Project Consultant – Global Payment United States, North Carolina, Charlotte 379309514
You will be joining a close-knit and industrious team of professionals in our GPO organization where you will be responsible for:
Directing the work efforts of resources that may be functionally aligned as part of the project
Establishing clearly defined responsibilities and accountabilities for each change activity
Ensuring all applicable change requirements are satisfied
Communicate effectively within the team and escalate as necessary
Reporting on status, defects and test execution status to Senior Leaders
Prioritizing issues and concerns for quick resolution by tech teams
Supporting triages to resolve any blocking defects
Required Skills:
s):
Minimum of 5 years of work experience with projects, production support activities and/or payment operations
Cross functional with strong business analysis, problem solving, quality management and organization skills
Skilled in translating business requirements into testing requirements
Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world
Excellent written and verbal communication skills
Willing to learn and adapt to change
Working knowledge of Windows and Microsoft Office
Ability to build and maintain excellent relationships with business stakeholders and gain trust in order guide and influence them
Ability to understand the bigger picture (risks, dependencies)
Strong knowledge of tools (Jira, ALM, qTest, Excel, PowerPoint, etc.)
Desired Skills:
Working knowledge of SWIFT, ISO 20022 formats, low-value and high-value clearings such as Target 2, Fed Wire, CHIPS, USACH, BACS etc. (preferably in-depth knowledge of implementing Platform that process these types of payments)
Experience of the Agile software delivery methodology
Experience with large scale projects test management
Executive reporting and presentation skills
Skills:
Active Listening
Attention to Detail
Collaboration
Critical Thinking
Written Communications
Decision Making
Influence
Oral Communications
Prioritization
Problem Solving
Adaptability
Customer and Client Focus
Data Management
Emotional Intelligence
Risk Management
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