Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
8 years of experience in product management, consulting, co-founder, or a related technical role.
3 years of experience building and shipping technical products.
Experience working on user facing product design.
Preferred qualifications:
Experience with AI/ML driven user-facing products.
Experience with user-facing launches with quantifiable impact.
Familiarity with customer/user support (i.e., driving down escalation volume, cost per user, improving first time resolution, TRT, AHT, CSAT at scale).
Ability to build consensus and define product strategy, outlook, and drive a product roadmap in a complex environment.
Excellent stakeholder influence and communication skills, with the ability to build strong relationships with cross-functional partners including C-level stakeholders.