Single point of contact to product teams (creation and manufacturing) and cross-functional counterparts on product integrity inquiries.
Lead product risk assessment and decisions on exceptional management, address and follow through specific quality assurance measures on product and material level.
Manage product integrity, including A-01, CMA risky articles, buy-ready compliance, flag any potential risk on and escalate non-compliance.
Monitor warehouse claims and defective returns to coordinate analysis in collaboration with Liaison Office (LO) Operational Management and Claim Management Team. Ensure that root cause is identified, corrective action plans are established and executed.
Subject matter expert for quality assurance related themes in development, commercialization, and production.
Review exceptional visual standards prior to CWA sign off