Amazon Surface Transportation Senior Quality Mgr-CI Initiatives NAST ACES 

United States, Washington, Bellevue 

3772431

As a Senior Quality Manager, CI Initiatives, you will be responsible for identifying the opportunities across all process paths in your yards, prioritizing the improvement opportunities and partnering with NAST stakeholders to successfully execute.
This role requires either Green or Black Belt Lean Six Sigma certification and an ability to demonstrate ownership within your process path performance, interpret data, and lead through influence to deliver meaningful results translating to tangible productivity and efficiency gains across the NAST network.This role will require up to 50% travel to the various NAST yards across the continental United States.
Key job responsibilities
Key job responsibilities
• Leads Lean initiative training and Kaizen focused network improvement
• Evaluate performance objectives and metrics across the NAST yards to proactively identify process improvement opportunities within your assigned process path
• Develop and implement detailed standard operating procedures to support daily operations within optimized operating window for each fulfillment process
• Partner with operational leaders within Transportation Operations Management (TOM)/ Fulfillment Center (FC) to execute implementation of process improvements driving stabilization and standardization
• Deliver coaching and process path information to operational leaders within TOM as it relates to your respective process paths to support reduction of variation in process standards and knowledge gaps
• Execute, measure and support communication of project impacts in partnership with the site leaders responsible for day to day operations
• Work with cross-functional teams such as Benchmarking, Learning, Quality and TOM Operations to deliver development projects
• Ability to travel up to 50% of the time to NAST yards across the continental United States
Basic qualifications
• Green or Black Belt Lean Six Sigma certification
• Experience leading Lean initiative trainings/Kaizens
• 5+ years of program or project management experience
• 5+ years of supply chain experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Bachelor's degree
Preferred qualifications
• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

- 5+ years of supply chain experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelor's degree
- 5+ years of program or project management experience
- Green or Black Belt Lean Six Sigma certification

- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field