As Lead Field Service Technician at Honeywell, you will play a crucial role in ensuring the optimal performance of our building automation systems. The main function of this position is to respond and resolve complex service calls providing technical support and troubleshooting to Honeywell customers. Additional responsibilities related to the technical delivery of small service jobs, time and work material, and preventive maintenance may be assigned as well. These customers will have various products installed that fall into the – HVAC, automation controls, life safety, fire, and security systems category as well as their associated computer systems. The goal is to ensure system up-time and efficiency.
You will report directly to our , and you will provide support for our customers in .
Key Responsibilities
Can independently troubleshoot and repair complex issues.
Can program more than one system.
Perform system back-ups and install appropriate updates and patches.
Run one-off problems, scenarios, and integrations based on the needs of the customer.
Understand and apply knowledge of virtual machines, system imaging, and networking to serve the needs of the customers (may need to possess certifications)
Complete required documentation for work performed or other contractual obligations.
Proper use of safety personal protection equipment
YOU MUST HAVE
High School Diploma or GED
2+ years’ experience working with building automation systems. (Hardware & Software)
Knowledge of completing preventative maintenance
Ability to troubleshoot and conduct repairs.
Ability to travel throughout the service area, with occasional overnight stays as needed.
Valid Driver’s License and driving record acceptable to Honeywell.
WE VALUE
5 years of experience in relevant field
Technical Training
HVAC principles of operation.
Prior experience with Building Management Systems (BMS)
PLC experience (i.e troubleshooting, repairs etc.)
NICET I & II certificates but are NOT required.
We offer a full benefits package that includes medical, dental, vision, 401(k), flexible vacation and education assistance. Benefits provided may differ by role and location.
Additional Information - JOB ID: HRD234369
- Category: Customer Experience
- Location: 3079 Premiere Pkwy Ste 100,Duluth,Georgia,30097,United States
- Nonexempt