By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Responsibilities:
- Processing of client’s requests related to system set up for account opening and maintenance processes, ensuring the highest accuracy, effectiveness and timelines.
- Verification and authorization of data entered in the systems.
- Co-operation with other teams/employees in delivering high level of client satisfaction through strong product, process and client knowledge.
- Application of appropriate bank’s regulations while processing the requests - staying up to date with the current procedures, internal rules, external regulations, and follows the changes in the aforementioned documents.
- Identification of process improvements, procedures update.
- Supporting Manager with quality assurance process.
- Participation in user acceptance testing (UAT) for new systems implementation
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- Fluent English
- Previous experience in financial services preferred
- Knowledge of bank products in the scope of opening and maintaining of bank accounts Customer communication experience (internal/external).
- High attention to detail
- Good PC skills (Excel, Word)
By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:
- Private Medical Care Program
- Life Insurance Program
- Pension Plan contribution (PPE Program)
- Employee Assistance Program
- Paid Parental Leave Program (maternity and paternity leave)
- Sport Card
- Holidays Allowance
- Sport and team recreation activities
- Special offers and discounts for employees
- Access to an array of learning and development resources
- A discretional annual performance related bonus
- A chance to make a difference with various affinity networks and charity initiatives
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
Institutional Client Onboarding
Time Type:
Full timeView the " " poster. View the .
View the .
View the