Amazon Salesforce Administrator Amazon Retail NASCAR Team 

United States, Washington, Seattle 

376348766

Key job responsibilities
• Own some technical aspects of the Retail Salesforce instance such as integrations with internal tools, data quality, platform hygiene, systems configuration and maintenance, notification announcements, environment refresh, and AppExchange products.
• Manage configuration of new and existing Salesforce features including user management, security, custom objects, page layouts, validations, workflows, flows, process builders, and other 3rd party applications.
• Partner with other system product owners to deliver tailored solutions that support business requirements, create a superlative user experience, and drive tangible business value.
• Pro-actively identify opportunities to leverage Salesforce in innovative ways to improve existing business processes, increase productivity, and support an organization scaling at a rapid pace.
• Collaborate with product owners, business stakeholders, and SMEs to support major project roll-outs, including training and troubleshooting for end-users.
• Manage Salesforce support requests and any escalated administrative needs of users by providing prompt and complete resolution to technical challenges and business support issues.

- Knowledge of software development and project management concepts
- 1+ years Salesforce Admin/Configuration experience

- Bachelor's degree
- 1+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience