ARM Staff Firmware Maintenance Engineer 

United States, Texas, Austin 

376058530

Responsibilities:

You will be responsible for support and maintenance of downstream product quality firmware of Arm Neoverse CSS based platform solutions. You will provide primary interface to all customers for support and maintenance requirements. Your responsibilities will include defect management, feature back porting and defect fixing. You will work closely with the release team for coordination of downstream release updates for customers post-launch releases. You will be working alongside firmware development team in contributing to the design and development of solutions for Arm Neoverse CPU and System IP based Infrastructure platforms. You will provide technical leadership and line management of a distributed support and maintenance team. Are you are looking for a unique opportunity to build and lead a successful Support and Maintenance team transforming computing infrastructure landscape? We would like to hear from you!

Required Skills and Experience:

• Expert in C programming for embedded systems with excellent debugging skills.
• Experience in development and maintenance of product quality firmware with good knowledge of bootloaders and device drivers.
• Good understanding and experience maintaining software following industry specifications such as UEFI and ACPI.
• Engineering management experience leading a diverse team spread across multiple locations.
• Familiarity with technologies such as RAS, hypervisors, CXL, power management and security.

“Nice To Have” Skills and Experience:

• Experience in providing support and maintenance of production quality firmware in server segment.
• Experience in working with open-source community. We value understanding of open-source project development cycles and contribution processes.
• Providing customer support in triaging and resolving reported issues.
• Familiarity with open-source projects such as Linux Kernel, TF-A, UEFI EDK II and OpenBMC.