3M Customer Data Analyst 

Colombia, Bogota Capital District - Municipality 

374339033

Job Description:

Job Description

Data Steward Job Description

Primary Responsibilities include but are not limited to the following:

• Ownership of Customer Master Data for assigned 3M accounts.
• Provide data governance for updates and accomplish compliance rules.
• Work closely with other 3M teams to communicate attribute changes.
• Manage request cycle time within standard service level agreement.
• Understand the processes and standards in place to effectively and accurately manage data.
• Understand upstream and downstream implications of customer data changes.
• Use various websites, including but not limited to DNBi, Dun & Bradstreet internal search tool, Google, Google Maps, etc., to verify customer name and address information.
• Utilize Salesforce.com for receiving work requests and communicating with Requestors.
• Able to follow directions & Standard Operating Procedures.
• Understand and act on team priorities.
• Constantly communicate status in both verbal and written forms.
• Understand End to End process and provide recommendations for process improvement.

Basic Qualifications:

• Bachelor’s degree or 1 year of experience in Master Data
• Business level fluency in English is a must
• Ability toarticulate/demonstratecomplex reasoning skills
• Detail oriented/accurate and thorough
• Ability to analyze and problem solve
• Proficient using and working in Microsoft Office (Mainly Excel)
• Attention to detail and ability to follow documented instructions is highly required
• Minimum 1 year of experience with Customer Data / Master Data
• SAP knowledge minimum 1 year
• Good communication skills

Preferred Qualifications:

• Salesforce and AS400 experience
• Customer service experience

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

Please access the linked document by clicking select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.