Intuit Senior Staff Systems Engineer 

United States, Georgia, Atlanta 

373789359

• Endpoint Strategy and Implementation: Lead the planning, design, implementation, and support of Intuit's endpoint management strategy, encompassing a wide range of devices and platforms.

• Data-Driven Optimization: Leverage endpoint and end-user data, along with AI-driven insights, to accelerate self-healing initiatives and improve future deployments.

• Operational Excellence: Provide expert operational support for Intuit's endpoint management environments (WorkSpace One, AWS Servers infrastructure) and ensure seamless end-user experiences.

• Technical Leadership: Act as a technical leader and mentor, guiding and supporting colleagues in their technical development and growth.

• Collaboration and Communication: Partner effectively with vendors, application support teams, and internal stakeholders to ensure alignment and drive successful outcomes.

• Continuous Improvement: Continually apply DevSecOps principles and best practices to enhance quality assurance, product reliability, and operational efficiency.

• Incident Response and Problem Resolution: Participate in application troubleshooting, incident response, and problem resolution, collaborating with cross-functional teams to restore services and minimize disruptions.

• Documentation and Knowledge Sharing: Maintain comprehensive documentation (runbooks, playbooks) and contribute to the team's knowledge base.

• Extensive Endpoint Management Experience: 7+ years of experience in Microsoft Windows Server administration and recent experience with iOS and Android EMM platforms (WorkSpace One or similar).

• Diverse Platform Expertise: Recent experience with Chrome OS/Google Chrome Browser administration and extensive troubleshooting experience with PC, Mac, and modern mobile devices.

• Virtualization and Cloud Technologies: Strong knowledge and experience with virtual machines (AWS Workspaces, Horizon VDI, or Citrix) and cloud platforms (AWS, Azure).

• Collaboration and Communication: Excellent written and verbal communication skills, with the ability to effectively present technical information to diverse audiences.

• Self-Starter and Team Player: Ability to work independently and collaboratively in a fast-paced environment.

Preferred Qualifications

• Agile and DevOps Practices: Strong familiarity with Agile methodologies (Scrum) and DevSecOps principles.

• Automation and Scripting: Hands-on experience with scripting languages (Python, PowerShell) for automation and management tasks.

• Security Focus: Strong knowledge of endpoint security best practices and technologies (antivirus, malware, MFA).

• Industry Certifications: ITIL, AWS, VMware certifications are a plus.