Job Description:
Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
The Business Manager role is a key contributor to a Financial Advisor team in creating strategy and ensuring execution related to multiple metrics and priorities across the teams business plan and goal deliverables. Helps manage the teams business plan and practice financials. Tracks progress with quantifiable business and activity goals and ensures team daily activities aligns with practice metrics, goals and objectives. Coordinates team assignments, projects and key initiatives, and ensures execution of teams client service strategy. Requires a thorough knowledge of the Merrill Lynch Wealth Management business functional area and products. Requires a working knowledge of general bank policies, programs and procedures and financial/accounting practices.
This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination.
Role Responsibilities
- Create and manage team routines (e.g. regular team meetings, communications, team calendars)
- Conduct team meetings to drive business plan execution
- Establish an agreed upon team scorecard and revisit regularly to ensure accountability
- Create scale and capacity through operational efficiencies and available technology
- Coordinate and help prioritize work assignments across team to ensure completion
- Oversee execution of client service strategy and client review processes
- Track team performance against goals and prior year performance, including identifying key opportunities and success on key programs
- Establish budget and manage expenses regularly, including Business Development Account(BDA)
- Assist with the sourcing, assessing, and onboarding of new talent; and the off boarding of transitioning talent
Role Requirements
- Either Series 7 and 66 licenses or Series 7, 63, and 65 licenses; must obtain all state registrations held by the Financial Advisor(s) and Advisor Team(s) they support
- SAFE ACT Registration
- Individuals in this role are required to maintain a Form ADV -2B, which provides clients details on individuals experience and educational background, along with other requirements governed by the U.S. Securities and Exchange Commission (“SEC”)
- MBA preferred or maintain at least one firm approved designation
- Strong leadership abilities, communication and delegation skills
- Understanding of how to deliver a strong overall client experience
- Thorough knowledge and understanding of the suite of Wealth Management products and services
- Proven ability to manage risk and make sound decisions by having a deep understanding of industry regulations, supervisory requirements, and policies/procedures
- Strong analytical skills with ability to identify trends, root cause and effects, and implement improved processes to increase growth and mitigate risk
- Ability to influence and demonstrate strong and effective leadership through clear communication and collaboration with other partners to make sound decisions with courage and conviction; demonstrated ability to influence to the desired outcome, without direct authority
Skills:
- Administrative Services
- Customer Experience Improvement
- Project Management
- Sales Performance Management
- Strategy Planning and Development
- Business Acumen
- Business Analytics
- Candidate Screening
- Coaching
- Continuous Improvement
- Account Management
- Process Simplification
- Reporting
High School Diploma / GED / Secondary School or equivalent
1st shift (United States of America)