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Uber Learning Experience Designer 
United States, West Virginia 
371802516

Yesterday

What You’ll Do

  • Design formal and experiential learning solutions to support the Critical/Sensitive agent persona
  • Develop dynamic, impactful & functionally relevant learning assets, for multiple modalities (phones, chat, email etc.)
  • Analyze and maintain our Auto Crash and Claims (VCC) curriculum
  • Create performance support learning experiences that address the learning gap, moment of learning need, and the identified KPI according to the agent persona
  • Leverage the capabilities of Google Suite, Articulate Suite, and other multimedia tools to improve the learner's experience
  • Review and evaluate existing assets to make recommendations for enhancements, revisions, and re-design

Basic Qualifications

  • Minimum of 3 years of experience in the design and development of learning programs
  • Formal knowledge of instructional design, curriculum management, and adult learning theories

Preferred Qualifications

  • Experience creating experiential learning assets not limited to simulations, role plays etc.
  • Strong project management, and organization skills and work independently to achieve design target timelines under conditions of multiple deadlines and changing priorities.
  • Demonstrated experience in risk management, including identifying, assessing, and mitigating risks in fields such as financial services, insurance, or safety compliance.
  • Experience in UX and visual/graphic design
  • Skilled in Adobe Creative Cloud, SCORM and HTML5

For Chicago, IL-based roles: The base salary range for this role is USD$95,500 per year - USD$106,250 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link .