Collaborates with a team of top engineers, designers, product managers, analysts and Customer Success business partners to define and enable long term capability strategies that align with Intuit’s strategic goals.
Analyzes complex business problems to be solved with automated systems, proactively seeks data to build a business case, influences and presents effectively and logically
Defines detailed business requirements to deliver on strategic objectives, gathers end user feedback and incorporates into solution design and development.
Moves fluidly between high-level strategy and execution; confident giving a presentation to Sr Leadership as well as running a meeting with users and technical SMEs
Has an innate curiosity and willingness to dive deep into a complicated platform product, identifies and documents how any underlying system connects, while identifying gaps and automation requirements
Provides technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements - creativity and iteration are key
Drives work with urgency, moves teams forward, leaps over barriers, bridges over gaps and keeps the business moving
Delivers results: Operational excellence mindset with proven history of delivering services and/or operations efficiently at large scale with speed, certainty and security
Qualifications
Strong communicator who knows how to translate analysis into business insights, prioritize based on strategy, and communicate objectives, plans, status, and results clearly
2+ years of experience in operations within a fast-moving technology-driven organization or a quickly evolving supply chain driven organization
Strong business analysis skills (planning, feasibility assessments, requirements development, quality assurance testing, coordinating and executing user acceptance testing, problem solving)
Demonstrated ability to think end-to-end, quickly understand operating systems, and lead the delivery of a portfolio of programs/projects
Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role
Demonstrated ability to work in a matrix environment and ability to both influence and develop strong partnerships at all levels
Undergraduate degree in business, technical, or science discipline required