3M LATAM CRM Business Partner - Safety Industrial Group 

Brazil, São Paulo 

369678656

The Impact You’ll Make in this Role

As a CRM Business Partner you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Collaborate with senior management to define how Salesforce can support business strategies and objectives.
• Design and implementation of Salesforce projects, ensuring they meet the business requirements and are delivered on time and within budget.
• Serve as the primary liaison between business units, operations and IT teams, ensuring clear communication and understanding of goals, timelines, and requirements.
• Develop and deliver training programs to enhance user competency and adoption of Salesforce across the organization.
• Review and analyze the effectiveness of Salesforce solutions, recommending improvements and overseeing the implementation of enhancements.
• Develop and maintain dashboards and reports within Salesforce to help various departments track performance against KPIs.

Your Skills and Expertise

• Bachelor’s degree in Business Administration, Computer Science, or related field.
• Experience in Salesforce CRM Admin or related roles in a private, public, government or military environment.
• Extensive experience with Salesforce CRM, including a deep understanding of its capabilities and limitations.
• Strong project management skills and experience managing cross-functional teams.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Analytical and problem-solving skills, with the ability to interpret business needs and translate them into technical solutions.
• Certification in Salesforce Administration or Salesforce development is highly desirable.

Additional qualifications that could help you succeed even further in this role include:

• Trailblazer certifications on Sales and Mkt clouds
• PMO certification

Supporting Your Well-being

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

Please access the linked document by clicking select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.