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As a Field Service Engineer I at Honeywell, you will be accountable for providing technical assistance and service to our customers. You will work on a variety of projects, troubleshooting and resolving technical issues both remotely and on-site. Your expertise and problem-solving skills will ensure successful implementation and customer satisfaction. You will report directly to our Field Service Manager and you'll work out of our Lincolnshire, IL location on a hybrid work schedule. In this role, you will impact the success of our field service operations and contribute to the growth of the organization by delivering exceptional service and assistance to our customers.
• Provide technical assistance and service to customers. Including overseeing maintenance, scheduling service contracts, and providing new quotations and renewals
• Troubleshoot and resolve technical issues both remotely and on-site
• On-site management of customer inventory or providing inventory recommendations to customers
• Work with cross-functional teams to ensure successful implementation and customer satisfaction
• Manage equipment expansions and new installations and conduct training sessions for customers
• Complete administrative tasks, including trainings, travel and expense reports, timesheets, and other documentation.
• Stay updated with industry trends and advancements, providing recommendations for improvement
• Ensure compliance with company policies, procedures, and regulatory requirements
The annual base salary range for this position is $52,800 - $74,800. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
• Associate’s degree from an accredited institution in a technical discipline such as science, technology, engineering, mathematics
• Strong technical knowledge and expertise in relevant technologies
• Excellent problem-solving and troubleshooting skills
• Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders
• Experience in project management and execution
• Strong customer focus and ability to build and maintain relationships
• Experience in life safety business in the semiconductor industry
• Related Bachelor’s degree
Smart and engaged field and thoughtful instrumentation, gas measurement and control, and terminal gauging and loading
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