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Truist Truist Leadership Institute - Housekeeper 
United States, North Carolina, Greensboro 
368933464

05.05.2024

Regular or Temporary:

English (Required)

1st shift (United States of America)


ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Ensure all guest rooms and public spaces are clean and inspected according to Leadership Institute operational processes.
2. Report any damages or defects discovered.
3. Provide exceptional client service to both internal and external clients.
4. Efficiently handle guest requests and complaints
5. Perform routine inspections of guest rooms, classrooms, and public space prior to guest arrivals.
6. Abide by and meet all safety and OSHA requirements and standards.

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High school diploma or equivalent
2. Two years of experience in housekeeping, preferably in a full-service hotel environment
3. Ability to work with minimum supervision, while meeting tight deadlines with strong attention to detail
4. Ability to endure light physical labor
5. Ability to deal discreetly with confidential or sensitive information
6. Demonstrate a high level of integrity and ethical standards
7. Flexibility to work shift schedules including nights and weekends as seen necessary
8. Ability to travel, occasionally overnight
1. Experience working in housekeeping at a hotel
2. Experience working in laundry at a hotel
3. Experienced in property management systems
4. Knowledge of OSHA standards


Up to 10 lbs.Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.