JPMorgan Loan Servicing Analyst 

United States, Texas, Plano 

367770274

As an Analyst in the Cash Operations team, you will be responsible for authenticating client documents, managing incoming messages, and performing reconciliations to identify and resolve processing breaks.

Job Responsibilities

• Perform daily reconciliations to ensure processing completeness and investigate exceptions.
• Monitor and manage incoming messages from various channels, including SWIFT.
• Conduct callback authentication to verify client documentation.
• Prepare and coordinate timely submission of regulatory reports.
• Manage audit confirmations and coordinate timely responses.
• Support digital tool adoption to enhance efficiency.
• Escalate unusual issues and assist in resolution efforts.
• Maintain and update SOPs regularly.
• Perform other duties as assigned.

Required qualifications, capabilities, and skills

• University graduated with relevant degree
• Strong command in English & Mandarin (written, oral and presentation)
• Good project management, problem solving and analytical skills
• Good interpersonal skills, team player, influencing skills, excellent time management skills, able to manage multiple assignments under tight deadlines independently

Preferred Qualifications, Capabilities, and Skills

• Banking related working experience is preferred
• Hold the Initial Foreign Exchange Personnel License is preferred
• Strong knowledge of IA tools, Altryx/ Uipath is preferred