Amazon Support Engineer Project Delhi 

India, Karnataka 

366675253

As a Support Engineer in the P3P team, you will troubleshoot, debug, evaluate and resolve seller-impacting issues with a focus on detecting patterns and working with the engineering development and/or product teams to eliminate systemic defects. The position requires a combination of strong troubleshooting, technical, communication and leadership skills.This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success.Key job responsibilities
Some of the key job functions of the Support Engineer are:- Creation of solutions (tools, scripts, processes) using technology to eliminate occurrences and drive quality
- System and support status reportingA day in the life
You'll work on solving challenging technical problems that impact sellers in the payments and accounting space. You'll write scripts to automate resolution of common issues. You will simplify SOPs for common issues and ensure timely communication on resolution to customers.

- 1+ years of software development, or 1+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience scripting in modern program languages

- 2+ years of technical support experience