Rapid7 Security Consultant Technical Customer Success 

United States, Florida, Tampa 

365750309

In this role, you will:

• Perform product health checks to deliver best practice guidance, enablement and optimizations to customer’s Rapid7 product utilization.

• Perform high-quality product configuration reviews and enablement for new customers

• Communicate in a highly effective manner to customer contacts spanning various professional career levels from end-users to executive levels

• Advise on security best practices as they relate to Rapid7 technologies

• Participate within the Rapid7 Community and Security Industry as an advocate and advisor

• Build and strengthen customer relationships in the pursuit of driving impeccable customer satisfaction and experiences

The skills you’ll bring include:

• Experience in automation and implementation of security technologies and best practices.

• Experience with cloud technologies and platforms; Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), etc.

• Experience and/or knowledge of container orchestration, deployment, and development technologies (Docker, Kubernetes, etc.).

• Experience communicating highly technical concepts to a non-technical audience.

• Understanding of network technologies and protocols (DHCP, IP, DNS, etc).

• Unrelenting passion for customer satisfaction, security technology, and innovation.

• Bachelor’s degree (Computer Science, Management Information Systems, a similar technical field) or equivalent experience.

• Experience as an Admin with Rapid7’s solutions.

Here, we’re building a dynamic workplace where everyone can have the career experience of a lifetime. We challenge ourselves to grow to our full potential. We learn from our missteps and celebrate our victories. We come to work every day to push boundaries in cybersecurity and keep our 11,000+ global customers ahead of whatever’s next.