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SAP Working Student f/m/d - Support Customer Center Expertise Roll 
Germany, Baden-Württemberg 
365313373

12.08.2024

What you'll do


We offer students an attractive working environment and exciting tasks in the Liaison Management Team. You will have the chance to gain deep insight, especially in contributing to influencing customer solution adoption, consumption, and solution expansion. Furthermore, you will have the opportunity to support content-related projects in strategy and technology for Customer Engagement Support.

Your assistance will be expected in the following matters:

  • Liaison with different teams within Customer Engagement Support (CES)
  • Support the customer center of expertise program, with various communication, data analytics and advisory activities
  • Assist within the customer reference program, and optimize the creation & distribution process
  • Support ad-hoc tasks and special activities on demand

What you bring

  • Student (f/m/d) at a university or a university of applied sciences
  • Preferred fields of study: Communications, Marketing, Business Administration, or comparable
  • Computer skills: MS Office, especially PowerPoint, Excel, and Outlook
  • Language skills: fluent written and spoken English skills, German is a plus
  • Soft skills: the ability to work in a global team with a multicultural nature, creative, focus on quality and results, open personality, and professional communication style, proactive
  • Others: (e.g., work experience): Previous experience in the area of communications, marketing, or project management is a plus

The Liaison Management team is part of the Customer Engagement Support (CES) organization which strives to deliver centralized and integrated advisory to the customers and customer-facing roles. While always working towards the CES Mission, the Liaison Management team is responsible for several topics:

  • As the team leads the cross-team customer reference management they provide an extensive reference KPI framework for SAP Services & Support and delivers several activities from reference reporting to reference tool optimization.
  • Moreover, the Liaison Management team drives different People and Change Management as well as Communication activities within CES.

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.