JPMorgan ServiceNow Developer 

United States, Texas, Plano 

363757519

As a ServiceNow Developer within our IT team, you will be responsible for developing, installing, and troubleshooting ServiceNow applications. You will integrate these applications with other programs and stay updated on the latest developments in computer programming. Your role will also involve training, documentation, and support, and you will ensure that the software behaves as designed by testing it for bugs and performance during all stages of the development process. You will also troubleshoot bugs, fix defects, and support users of applications developed by the enterprise application development team. This role provides an opportunity to enhance your skills in web development and ServiceNow system software.

Job responsibilities

• Troubleshoot bugs, fix defects, and support users of applications developed by the enterprise application development team.
• Perform code reviews to ensure that the quality bar is being met with regard to coding standards, integration, extensibility, and security.
• Assist in maintaining detailed documentation of application design and code generation techniques used to train other developers on ServiceNow system software.
• Develop enhancements for applications developed by the enterprise application development team.Developing ServiceNow software solutions using JavaScript, Web Services, HTML and CSS
• Work with Service Asset & Configuration Management and Asset Management teams to deliver expanded Discovery functionality
• Developing and delivering customized portal web pages in ServiceNow using Bootstrap and AngularJS JavaScript frameworks
• Managing CMDB health by using Discovery (or equivalent methods) to support Assets and Configuration
• Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, in ServiceNow
• Responsible for application support and operational activities, code migrations, replications, patching, and upgrades
• Creates and maintains process and knowledge documentation for team and users
• Utilize ServiceNow Import Templates for the loading of data
• Data entry from source documents into ServiceNow database
• Data extract from ServiceNow into Import Template format or other formats for reporting

Required qualifications, capabilities and skills

• Bachelor’s degree in math, engineering, information systems, or a related field and 3+ years of relevant experience
• Knowledge of CMDB Implementation
• Demonstrated expertise in at least two SNOW modules (e.g. ITSM, CSM, SecOps etc.)
• Expertise in web development (HTML, CSS, JavaScript)
• Proven ability to set up ServiceNow using Business Rules, Client Scripts, sophisticated UI Policies, Flow Designer, ACLs, Script Includes, and UI Scripts to meet needs
• Experience with JavaScript/GLIDE and HTML5
• Expertise with REST/SOAP APIs to integrate ServiceNow with other IT systems
• Strong communication and collaboration skills, including the ability to gather requirements from internal and external stakeholders
• Strong analysis, problem-solving, and decision-making skills

Preferred qualifications, capabilities and skills

• Experience with the Big 4 or consulting
• Working knowledge of Scrum or Agile development methodologies
• Certification as a Certified Implementation Specialist
• Certified Application Developer
• Certified CSM