This role will manage reconciling and processing positions related to Corporate Action events
These activities include revisions of communications, notifications and facilitating postings for Corporate Action or Proxy events
Supervises a small team consisting of support staff
Delegates and supervises straightforward tasks
Recommends personnel actions such as hiring, discipline, performance evaluations, promotion, compensation adjustments and termination
Creates and monitors appropriate metrics for the team managed
Supervises overall operating efficiency
Applies working knowledge of technical and professional principles and concepts and in depth knowledge of team objectives
Supervises the quality and service of self and others; network/navigate within the organization in order to troubleshoot escalated issues and bring appropriate closure
Identifies any opportunity for implementation process improvements, and service or technology enhancements. Identifies control deficiencies and implement appropriate procedures
Trains staff on new procedures or technology enhancements
Creates, develops and maintains business relationships
Finds opportunities to reduce expenses
Applies basic understanding of how own area integrates within own subject area
Makes evaluative judgments to solve problems based on analysis of factual information; resolves problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents
Direct impact by ensuring the quality of tasks provided by self and others on team are completed
Exchanges ideas and information in a concise and logical manner with tact and sensitivity to audience diversity
May act as backup for manager and perform other duties as assigned
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
2-5 years relevant experience
Education:
Bachelor’s/University degree or equivalent experience